Product FAQs

What is Shilajit and what are its benefits?

Shilajit is a natural resin rich in fulvic acid and minerals, known to boost energy, improve focus, support testosterone levels, and enhance overall vitality.

Is your Shilajit pure and lab-tested?

Yes, our Shilajit is 100% pure, ethically sourced from the Himalayas, and each batch is third-party lab tested for quality and safety.

How do I consume Shilajit?

Dissolve a pea-sized amount (about 300-500mg) in warm water, tea, or milk. Take once daily, preferably in the morning.

Are there any side effects?

When taken in the recommended dose, Shilajit is generally safe. However, consult your healthcare provider if you are pregnant, nursing, or have a medical condition.

Is your Shilajit suitable for vegans?

Yes, our Shilajit is plant-based, cruelty-free, and contains no animal-derived ingredients.

Shipping & Delivery FAQs

Do you ship across Canada?

Yes, we ship to all provinces and territories within Canada.

How long does delivery take?

Standard shipping takes 3-7 business days. Express options are also available at checkout.

How much is the shipping cost?

Shipping is free on orders over CAD $50. For smaller orders, a flat rate will apply based on your location.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

Do you ship internationally?

Currently, we focus on Canadian orders only. International shipping may be available soon.

Customer Trust FAQs

Do you offer a money-back guarantee?

Absolutely! We offer a 30-day satisfaction guarantee. If you're not happy, you can return your product for a full refund.

Are customer reviews available?

Yes, you can find verified customer reviews on each product page to help with your decision.

How do you ensure product quality?

Our products are sourced from trusted suppliers, rigorously tested, and handled with high manufacturing standards.

Is my personal information secure on your site?

Yes, we use secure payment gateways and SSL encryption to protect your data.

Can I speak to a real person if I need help?

Of course! Our customer support team is available via email and live chat to assist you.

Authentication FAQs

How do I know your Shilajit is authentic?

Each batch comes with lab test certification and traceability details to verify origin and purity.

Where is your Shilajit sourced from?

Our Shilajit is responsibly harvested from the high altitudes of the Himalayan mountain ranges.

Do you provide lab reports?

Yes, lab reports for heavy metals, microbial safety, and fulvic acid content are available upon request.

Is your Shilajit certified organic or approved by any authority?

While Shilajit is wild-harvested, we ensure it meets Health Canada safety and purity standards and is tested for contaminants.

How is your Shilajit processed?

Our Shilajit undergoes minimal processing to retain its natural potency—purified with spring water and sun-dried, without chemicals.